How to enable camera and microphone access in Firefox

If your camera and mic are blocked in Firefox, there’s a few steps you’ll need to take in order to re-enable them for use on Hermis:

How to re-enable the camera and microphone on desktop / laptop

1. Select the lock icon located on the right side of your search bar.
2. Click both X‘s to Clear this permission and ask again.
3. Refresh the browser tab.

4. When prompted, ensure you’re using the correct camera & microphone inputs, and select ‘Remember this decision’ checkbox and select Allow.

If your camera still won’t turn on in Firefox

1. Select menu icon in upper right corner.

2. Go to Preferences or Options.
3. Scroll down to Privacy & Security.
4. In your Camera & Microphone settings, ensure that app.herm.is is set to Allow.

5. Restart Firefox.

If you are still having issues after trying these steps, please contact our support team.

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